Best Broker/Online Dealing – based on Customer Service CLOSED

Well done to iii (interactive investor) who topped the Best broker/online dealing site POLL which was based purely on Customer Service. Although total votes were 134 which is half of the last poll on (Performance/Reliability) iii have made a clean sweep. TDW was the big faller and perhaps suggests that whilst their platform might be reliable and perform well, their back room and customer service lets them down. More votes comparable to the first poll (277) would have made it more conclusive but it gives a fair representation.

The top five based on CUSTOMER SERVICE came in as follows:

1. Interactive Investor 26 votes 19% of POLL
2. Hargreaves Lansdown 21 votes 16% of POLL
3. Barclays Stockbrokers 19 votes 14% of POLL
4. Halifax Stockbrokers 17 votes 13% of POLL
5. TD Waterhouse 16 votes 12% of POLL

The top five based on previous POLL on RELIABILITY AND PERFORMANCE came in as follows:

1. Interactive Investor 42 votes 15% of POLL
2. TD Waterhouse 40 votes 14% of POLL
3. Hargreaves Lansdown 39 votes 14% of POLL
4. Barclays Stockbrokers 34 votes 12% of POLL
5. Halifax Stockbrokers 34 votes 12% of POLL