Privacy Policy

Summary

In the course of using TheShareHub website, personal information about you may be required and processed in order to provide you with access to various Features on TheShareHub website. Our aim is to respect your privacy completely and in full compliance with the General Data Protection Regulation (GDPR).

This Privacy Policy describes in detail how TheShareHub will use your personal information and how you can exercise your rights with respect to your personal information.

Introduction

In this Privacy Policy, references to TheShareHub, we, us or our (or words of similar import) means the legal entity that processes your personal information (as defined below) and interacts with you. The entities are as follows:

www.thesharehub.com

In this Privacy Policy, references to you mean the person whose personal information (as defined below) we collect, use and process. This includes anyone who contacts us in connection with thesharehub.com and the services we provide. In this Privacy Policy, references to Digital Services means our website at the following URL: www.thesharehub.com and any other software and web-based applications that we make available for your use.

We are committed to protecting your privacy. We will use your personal information only in accordance with the other applicable laws and regulations that relate to data protection and privacy.

Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

So that we’re clear and there’s no misunderstanding about how we handle your personal data, we will:

  • Always keep your data safe and private.
  • Never sell your data.
  • Allow you to view, amend and delete your personal data held by us at any time.

Information We Collect

We may collect and process information about you, including your name and contact details (such as an email address). This information is referred to in this Privacy Policy as personal information. In particular, we may collect and process the following personal information about you:

  1. Information that you provide by filling in forms or participating in our ‘comment section’. This includes information provided by you at the time of becoming a subscriber to our Website.
  2. Information about your preferences in connection with our Digital Services, for the purposes of enhancing and personalising your experience on our Digital Services.
  3. Details of your visits to our Digital Services and how you use our Digital Services; this may involve the collection of, among other things, traffic data, location data (including the country and telephone area code where your computer or device is located) and details of the resources that you access (including the pages of our Digital Services that you view). We may also collect location data where this is necessary to provide our Digital Services, for instance in connection with our store finder tools.
  4. Information that you provide to us by using our Digital Services, including any content that you upload and publish to our Digital Services (to the extent these include personal information).
  5. In your use of our Digital Services we may also collect technical information such as details of the device that you use.
  6. We will also collect information concerning your marketing preferences.

If you provide us with personal information about another person, you must ensure that before you provide us with their personal information, you have their agreement to do so and that they are aware of the ways in which we use personal information as set out in this Privacy Policy.

How do we use your personal information?

We use your personal information in connection with our business activities. In particular, we may use your personal information in the following ways:

a) to manage our relationship and to administer your membership to any membership oe subscription scheme we provide; for example, we will keep a record of your membership and use your details to ensure you receive the benefits of that membership;

b) to provide, enhance and personalise your experience on our Digital Services;

c) in the event that you do not complete your subscription, we may use any contact information you have provided us to follow-up on your partial subscription;

d) to manage and administer any other arrangements between you and us

e) to notify you about changes to our services and to otherwise communicate with you; for example, we will use your contact details in order to respond to any queries that you submit to us;

f) to carry out market research; for example, we may contact you (including by email) to obtain your feedback on our products and services.

g) We may also use your personal information to provide you with information about products, services, promotions and offers that may be of interest to you. We may use your personal information in order to ascertain the products, services, promotions and offers that are likely to be of particular interest to you. We may use details of your visits to our Digital Services (including the pages of our Digital Services that you view) in order to ascertain the products, services, promotions and offers that are likely to be of particular interest to you and use this to send tailored marketing information to you. For instance, if you browse pages of our Digital Services in relation to a particular category of product, we may use this information to send you marketing communications about that category of product.

Information we share

Your personal information may also be used by us and disclosed to third parties, in order to comply with any legal obligation (including in connection with a court order), or in order to apply our Privacy Policy and any other agreements we have with or otherwise concerning you (including agreements between you and us, or to protect our rights and property.

We use third parties to carry out certain activities on our behalf that involve the processing of personal information. For example, we may engage third party service providers to maintain and update our databases of customer details (including the removal of repetitive information), analyse data, to help us develop, provide and improve our Digital Services, provide marketing assistance, process card payments, provide customer service and handle claims. These third parties have access to personal information needed to perform their functions, but may not use it for other purposes. We may use the information we receive from third parties to supplement, improve and add to our databases of customer details.

We may share limited information that we hold about you (for example, your email address) with third parties that also hold your information or have an existing online relationship with you in order to identify you as our customer and to enable us (or third parties on our behalf) to provide you with relevant information online. For instance, we may share your information with social networking sites so that they can identify you as one of our customers.

We may pass personal information to external agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity. These external agencies may check the information we give them against public and private databases and may keep a record of such checks to use in future security checks. We may also disclose personal information to the police and other law enforcement authorities in connection with the prevention and detection of crime.

In the event that we sell or buy any business or assets, we may disclose personal information held by us about our customers to the prospective seller or buyer of such business or assets. If we or substantially all of our assets are acquired by a third party, personal information held by us about our customers will be one of the transferred assets.

We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation (including in connection with a court order), or in order to enforce or apply our own Privacy Policy or other agreements we have with or otherwise concerning you (including agreements between you and us or to protect our rights and property.

Cookies

Cookies are small text files that we transfer to your computer’s hard drive to enable our systems to recognize your browser and help us to track visitors to our Website and Digital Services so we can better understand what portions of the Website and Digital Services best serve you. It may not be possible to access some services using the Website or Digital Services unless you have cookies turned on and we suggest that you leave them turned on for this purpose.

From time to time we may also establish relationships with third parties that will enable you to access the websites or applications of such third parties directly from our Digital Services. Each third party operates its own policy regarding the processing of personal information and the use of cookies on its website(s) or through its applications and you are advised to read the third party’s privacy policy and cookies policy.

Please note that such third party websites and applications are not under our control. When you click through to these websites or access these applications you leave the area controlled by us. We do not accept responsibility or liability for any issues arising in connection with the third party’s use of your data (including your personal information).

If you wish to revoke your cookie consent and clear all cookies, you can do so by clearing them manually via your browser settings at any time.

Protecting your personal information

The transmission of information via the internet is not completely secure; this risk is common across the internet and not specific to our Digital Services. We cannot guarantee the security of your data (including your personal information) transmitted to our Digital Services; any transmission is at your own risk.

What choices do I have?

Where you are a registered user of our Website, you can update certain personal information we hold about you by using the contact form.

You may change your marketing preferences at any time by using the Contact form on our Website. You can choose to stop receiving marketing or newsletter emails at anytime by following the unsubscribe link.

Access to your personal information

Data protection laws gives you the right to access your personal information. Your right of access may be exercised in accordance with the GDPR by contacting us.

How to contact us

If you have any questions regarding this Privacy Policy, please feel free to contact us in the following way:

1) online via the Contact form at www.thesharehub.com

If you wish to make a subject access request or to exercise any other rights in relation to your personal information contact www.thesharehub.com through the contact form in the sidebar.

Policy Changes

If we decide to change this Privacy Policy, we will post the updated Privacy Policy on our Website so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. The updated Privacy Policy will take effect as soon as it is posted on our Website.