In the course of using TheShareHub website, personal information about you may be required and processed in order to provide you with access to various Features on TheShareHub website. Our aim is to respect your privacy completely and in full compliance with the General Data Protection Regulation (GDPR).
We are committed to protecting your privacy. We will use your personal information only in accordance with the other applicable laws and regulations that relate to data protection and privacy.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
So that we’re clear and there’s no misunderstanding about how we handle your personal data, we will:
- Always keep your data safe and private.
- Never sell your data.
- Allow you to view, amend and delete your personal data held by us at any time.
Information We Collect
- Information that you provide by filling in forms or participating in our ‘comment section’. This includes information provided by you at the time of becoming a subscriber to our Website.
- Information about your preferences in connection with our Digital Services, for the purposes of enhancing and personalising your experience on our Digital Services.
- Details of your visits to our Digital Services and how you use our Digital Services; this may involve the collection of, among other things, traffic data, location data (including the country and telephone area code where your computer or device is located) and details of the resources that you access (including the pages of our Digital Services that you view). We may also collect location data where this is necessary to provide our Digital Services, for instance in connection with our store finder tools.
- Information that you provide to us by using our Digital Services, including any content that you upload and publish to our Digital Services (to the extent these include personal information).
- In your use of our Digital Services we may also collect technical information such as details of the device that you use.
- We will also collect information concerning your marketing preferences.
How do we use your personal information?
We use your personal information in connection with our business activities. In particular, we may use your personal information in the following ways:
a) to manage our relationship and to administer your membership to any membership oe subscription scheme we provide; for example, we will keep a record of your membership and use your details to ensure you receive the benefits of that membership;
b) to provide, enhance and personalise your experience on our Digital Services;
c) in the event that you do not complete your subscription, we may use any contact information you have provided us to follow-up on your partial subscription;
d) to manage and administer any other arrangements between you and us
e) to notify you about changes to our services and to otherwise communicate with you; for example, we will use your contact details in order to respond to any queries that you submit to us;
f) to carry out market research; for example, we may contact you (including by email) to obtain your feedback on our products and services.
g) We may also use your personal information to provide you with information about products, services, promotions and offers that may be of interest to you. We may use your personal information in order to ascertain the products, services, promotions and offers that are likely to be of particular interest to you. We may use details of your visits to our Digital Services (including the pages of our Digital Services that you view) in order to ascertain the products, services, promotions and offers that are likely to be of particular interest to you and use this to send tailored marketing information to you. For instance, if you browse pages of our Digital Services in relation to a particular category of product, we may use this information to send you marketing communications about that category of product.
Information we share
We use third parties to carry out certain activities on our behalf that involve the processing of personal information. For example, we may engage third party service providers to maintain and update our databases of customer details (including the removal of repetitive information), analyse data, to help us develop, provide and improve our Digital Services, provide marketing assistance, process card payments, provide customer service and handle claims. These third parties have access to personal information needed to perform their functions, but may not use it for other purposes. We may use the information we receive from third parties to supplement, improve and add to our databases of customer details.
We may share limited information that we hold about you (for example, your email address) with third parties that also hold your information or have an existing online relationship with you in order to identify you as our customer and to enable us (or third parties on our behalf) to provide you with relevant information online. For instance, we may share your information with social networking sites so that they can identify you as one of our customers.
We may pass personal information to external agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity. These external agencies may check the information we give them against public and private databases and may keep a record of such checks to use in future security checks. We may also disclose personal information to the police and other law enforcement authorities in connection with the prevention and detection of crime.
In the event that we sell or buy any business or assets, we may disclose personal information held by us about our customers to the prospective seller or buyer of such business or assets. If we or substantially all of our assets are acquired by a third party, personal information held by us about our customers will be one of the transferred assets.
Cookies are small text files that we transfer to your computer’s hard drive to enable our systems to recognize your browser and help us to track visitors to our Website and Digital Services so we can better understand what portions of the Website and Digital Services best serve you. It may not be possible to access some services using the Website or Digital Services unless you have cookies turned on and we suggest that you leave them turned on for this purpose.
Please note that such third party websites and applications are not under our control. When you click through to these websites or access these applications you leave the area controlled by us. We do not accept responsibility or liability for any issues arising in connection with the third party’s use of your data (including your personal information).
If you wish to revoke your cookie consent and clear all cookies, you can do so by clearing them manually via your browser settings at any time.
Protecting your personal information
The transmission of information via the internet is not completely secure; this risk is common across the internet and not specific to our Digital Services. We cannot guarantee the security of your data (including your personal information) transmitted to our Digital Services; any transmission is at your own risk.
What choices do I have?
Where you are a registered user of our Website, you can update certain personal information we hold about you by using the contact form.
You may change your marketing preferences at any time by using the Contact form on our Website. You can choose to stop receiving marketing or newsletter emails at anytime by following the unsubscribe link.
Access to your personal information
Data protection laws gives you the right to access your personal information. Your right of access may be exercised in accordance with the GDPR by contacting us.
How to contact us
1) online via the Contact form at www.thesharehub.com
If you wish to make a subject access request or to exercise any other rights in relation to your personal information contact www.thesharehub.com through the contact form in the sidebar.